Ferdy Khater
Co-founder · Technology · Former CTO, United Airlines
40+Years
40 yrs aviation · 25 yrs leadership · Customer technology & merger integration
Ferdy has 25 years of leadership experience across industry and consulting roles and has worked extensively with airlines around the world. His expertise spans the full airline operating model, including digital business, customer-centric technology solutions, merger integration, strategic planning, and program leadership. Prior to co-founding Hynes & Khater, Ferdy served as Chief Technology Officer of United Airlines and previously held multiple leadership positions focused on customer technology, airline alliances, and joint ventures. He began his aviation career at Continental Airlines in 1987.
Aaron Hynes
Co-founder · Delivery · Platform & digital transformation
25+Years
25 yrs aviation · 15 yrs leadership · Digital, eCommerce & platform delivery
Aaron brings a wealth of unique experiences using technology to drive impactful outcomes. With early exposure and work experience in eCommerce and digital business, Aaron has a unique ability to build and deliver multi-channel, multi-language airline platforms, and currently leads developers implementing the firm’s open systems platform. He has more than 25 years of industry experience, including leadership roles at Continental Airlines and United Airlines, where he led major digital transformation initiatives and executed the largest passenger service system migration in aviation history.
Robert Lamberson
Partner · Enterprise architecture
30+Years
20 yrs aviation · 30 yrs enterprise technology leadership · Architecture & integration
Robert is a technology executive with deep experience leading large-scale airline transformation programs. Prior to joining Hynes & Khater, he served as Managing Director of Architecture at United Airlines, where he helped define the architectural direction for the airline’s core systems, integrations, and technology foundations. His experience spans passenger service systems, payments, ticketing, fulfillment, DevOps, solution foundations, and enterprise integration. Robert played a leadership role in the Continental and United merger, managing complex migration activities across global teams.
Yolanda Sanchez
Partner · Program & delivery leadership
25+Years
15 yrs aviation · 25 yrs delivery leadership · Program execution & operational readiness
Yolanda is a program management and delivery executive with extensive experience leading large-scale airline technology initiatives from concept through production. She specializes in agile delivery, complex program execution, solution delivery, and operational readiness for customer-facing digital platforms. Known for her ability to bridge business objectives with execution, she works closely with stakeholders, product owners, and delivery teams to transform strategic goals into measurable operational outcomes while maintaining a relentless focus on customer experience and delivery excellence.