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Houston-built. Aviation-proven. Ready for what’s next.

The team behind the largest airline systems migration in aviation history. Today that work runs through EO, Enablement & Orchestration, our platform layer for airline systems and data.

  • 300+Years combined aviation experience
  • 15+Carriers & enterprises served
  • $10B+eCommerce revenue driven
  • Est. 2017Operator-led from day one
The Houston skyline at night
Leadership

Ferdy Khater

Co-founder · Technology · Former CTO, United Airlines

40+Years

40 yrs aviation · 25 yrs leadership · Customer technology & merger integration

Ferdy has 25 years of leadership experience across industry and consulting roles and has worked extensively with airlines around the world. His expertise spans the full airline operating model, including digital business, customer-centric technology solutions, merger integration, strategic planning, and program leadership. Prior to co-founding Hynes & Khater, Ferdy served as Chief Technology Officer of United Airlines and previously held multiple leadership positions focused on customer technology, airline alliances, and joint ventures. He began his aviation career at Continental Airlines in 1987.

Aaron Hynes

Co-founder · Delivery · Platform & digital transformation

25+Years

25 yrs aviation · 15 yrs leadership · Digital, eCommerce & platform delivery

Aaron brings a wealth of unique experiences using technology to drive impactful outcomes. With early exposure and work experience in eCommerce and digital business, Aaron has a unique ability to build and deliver multi-channel, multi-language airline platforms, and currently leads developers implementing the firm’s open systems platform. He has more than 25 years of industry experience, including leadership roles at Continental Airlines and United Airlines, where he led major digital transformation initiatives and executed the largest passenger service system migration in aviation history.

Robert Lamberson

Partner · Enterprise architecture

30+Years

20 yrs aviation · 30 yrs enterprise technology leadership · Architecture & integration

Robert is a technology executive with deep experience leading large-scale airline transformation programs. Prior to joining Hynes & Khater, he served as Managing Director of Architecture at United Airlines, where he helped define the architectural direction for the airline’s core systems, integrations, and technology foundations. His experience spans passenger service systems, payments, ticketing, fulfillment, DevOps, solution foundations, and enterprise integration. Robert played a leadership role in the Continental and United merger, managing complex migration activities across global teams.

Yolanda Sanchez

Partner · Program & delivery leadership

25+Years

15 yrs aviation · 25 yrs delivery leadership · Program execution & operational readiness

Yolanda is a program management and delivery executive with extensive experience leading large-scale airline technology initiatives from concept through production. She specializes in agile delivery, complex program execution, solution delivery, and operational readiness for customer-facing digital platforms. Known for her ability to bridge business objectives with execution, she works closely with stakeholders, product owners, and delivery teams to transform strategic goals into measurable operational outcomes while maintaining a relentless focus on customer experience and delivery excellence.

Who we are

Founded by the people who ran the operation.

Hynes & Khater was founded in Houston in 2017 by operators with experience from the world’s largest airlines, across reservations, operations, eCommerce, and the mergers that fuse them. We kept meeting the same problem: organizations fighting their own systems to get work done. We know what breaks, what locks you in, and what change actually costs, so we build what is practical now and extensible for what comes next.

What should your airline be able to do next?